We’re here for your chocolate questions and curious minds.
Whether you’d like help with an online order, want to book a chocolate experience, or simply have something sweet to ask, we’re ready to hear from you.
Contact
Phone: 0291887997
Email: concierge@chocolatphilippe.com
Location: Sydney NSW, Australia (by appointment)
Service area: Australia-wide for online orders, Sydney for most private events.
Philippe can also host private experiences outside Sydney when travelling, just ask.
Send us a message
Share a little about what you’re looking for and we’ll reply as soon as we can.
Frequently Asked Questions
How long does it take to receive a reply?
We usually reply within one business day. During busy periods or event weekends, it may take a little longer, but your message is never ignored.
Do you run chocolate experiences outside Sydney?
Most of our in-person experiences run in Sydney. Philippe can offer private events in other cities when he’s travelling, so feel free to ask.
Can I book a wine masterclass at a venue
Usually we host wine masterclasses in private homes, as we bring the wines and pour on site. It may be possible at a venue if you have a written agreement allowing us to bring our own wine and chocolate, and for us to pour. The space must be a separate, quiet room, not the public area. A home is still the cosiest option and creates the best atmosphere for the pairings.
Here can be a commonly asked question about your product or service.
Here can be a brief but clear response to the question, giving customers a quick answer without unnecessary details.
Do you offer custom or corporate gifting?
Yes. We create tailored gift boxes for teams, clients and events. Send us a message with the quantity and date and we’ll guide you through the options.
Where do you ship?
We ship Australia-wide using Express Post. If you’re contacting us about a delivery, please include your order number.
Can I visit the workshop?
The workshop is not open to the public, but orders can be placed online anytime.
What’s the best way to store chocolate?
Keep your chocolate in a cool, dark cupboard, away from heat and light. If your home is warm, a wine fridge is brilliant. For more detail, read our full storage guide.